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Delivery Policy

Gammie Homecare will deliver the products you ordered to the place of stay you specify on the day of or the business day before your arrival. Pick ups will occur on the date specified on your order or the following business day.

GENERAL DELIVERIES / PICK UPS

Normal delivery times are Monday through Friday from 10:00am to 3:30pm. Saturday and Sunday deliveries are considered after-hours and incur additional fees. Please see{" "} Our Contact Page for each location's business hours. In order to ensure your delivery arrives on the specified day, it is suggested that your order be placed at minimum 72 hours in advance of your specified delivery date.

For any orders that require prescription (ex: oxygen, CPAP, Nebulizers, etc.), it is recommended to place your order at least ten (10) business days in advance of the delivery date to ensure proper documentation is received to dispense the requested equipment. Please contact Gammie Homecare if you need to determine if the item you are ordering requires a prescription. Gammie Homecare cannot guarantee same-day orders. It is suggested to call Gammie Homecare directly to inquire about same-day delivery. If Gammie Homecare is unable to provide same-day delivery, alternate delivery or pick-up options may be available.

OUR NORMAL BUSINESS HOURS ARE:

Maui Location: Monday-Friday: 9:00am-5:00pm Saturday & Sunday: Closed
Kauai Location: Monday-Friday: 9:00am-5:00pm (closed between 12pm and 1pm) / Saturday & Sunday: Closed

All General Deliveries and Pick Ups Are Subject To The Following Fees:

Maui

Price Delivery Area Pick Up Area
$25.00 Kahului / Wailuku Kahului / Wailuku
$30.00 Kihei / Maalaea / Paia / Pukalani / Makawao Kihei / Maalaea / Paia / Pukalani / Makawao
$35.00 Wailea / Makena / Lower Kula / Haiku Wailea / Makena / Lower Kula / Haiku
$40.00 Lahaina / Kaanapali / Upper Kula Lahaina / Kaanapali / Upper Kula
$45.00 Honokowai / Kahana Honokowai / Kahana
$50.00 Napili / Kapalua Napili / Kapalua

*Gammie Homecare Maui does not deliver or pick-up items to and from Hana*

Kauai

Price Delivery Area Pick Up Area
$25.00 Lihue / Puhi / Hanamaulu Lihue / Puhi / Hanamaulu
$35.00 Kapaa / Wailua / Poipu / Koloa / Kalaheo Kapaa / Wailua / Poipu / Koloa / Kalaheo
$40.00 Kilauea / Anahola / Eleele / Hanapepe Kilauea / Anahola / Eleele / Hanapepe
$45.00 Princeville / Hanalei / Waimea / Kekaha Princeville / Hanalei / Waimea / Kekaha
$50.00 Haena / Mana Haena / Mana

Equipment Moves / Special Delivery Fees

Equipment moves can be arranged. The charge for such will be a pick-up fee to the area that equipment will be picked up from, a delivery fee for the final destination of where the equipment will be moved, and a fee for moving labor

Special delivery fees to an area apply when:

Additional Items / Cancellations

Once a job is scheduled for a particular short-term client, should they wish us to bring additional items or supplies on the same-day and same trip, no additional delivery charge is added for these additional products. If we arrive at the destination and the client decides they no longer want the equipment, they will be refunded everything except the initial delivery fee.

Once your credit card is charged, all orders can be fully refunded up until the day of delivery. If the item has already been delivered but Gammie HomeCare was notified at a later time, both the delivery and pick-up fees will apply.